A Friendly Update For Our Pet Community
At Dr Paws Lane Cove as healthcare professionals we take patient, client and staff health seriously, and want to offer a safe experience for all our valued clients.
Due to the recent issues facing the wider community we would like to offer some new special services that will allow us to keep you safe, while still caring for your furry friends as best we can.
- We have made some new changes to Consultations here at Dr Paws Lane Cove. We are here, business as usual for all of your pet needs, however our door is locked. So please call us on 9428 1174 upon arrival and we will collect your pets from you in the car park. At this time we are not allowing humans in the clinic. We will call you and discuss your pet’s consult via mobile phone while you are in your car outside and treat as needed
- Alternatively, we will offer consults over the phone via telemedicine. You will not be required to come into the clinic, as this consult will be carried out from your home with our vet assessing your pet via video conference.
The main platform we will be using to perform online consultations is WhatsApp. Please see below for details on how to download this app onto your mobile phone. However, we are also flexible and willing to work with you to organise the best platform to facilitate this new system.
Extra Cleaning Processes
In order to keep our clinic as safe as possible we have increased the frequency of our cleaning and sterilisation practices. We are highly experienced with sterilisation processes, as we regularly sterilise our clinic with hospital grade disinfectant.